In the Mail view, please click View > To-Do Bar > Date Navigator ( Calendar in Outlook 2013). You can view or show calendar in mail view as follows. View or show Calendar in mail view in Outlook.Ctrl + (Opening Bracket) Navigate to the previous pane in the Mail view. When Outlook 2016 calendar permissions are greyed out for Mac.Display the next message. 1.The information below helps with troubleshooting certain issues with the Office 365 add-in.Using the Reading Pane for previewing messages is safe as long as you have the latest.
![]() add the add-in in each inbox if you're using multiple inboxes.The add-in is grayed out in Outlook desktopIf you are using Outlook for PC or Outlook for Mac, the add-in will be grayed out if the Reading Pane is turned off or hidden. have the necessary permissions from your email administrators to use third party add-ins in your inbox. Check your Outlook version to ensure it is Click-to-run. Look for an envelope icon with an 'O.' It may be yellow or blue, depending on your version of Outlook.If you're having trouble installing the add-in, make sure you meet the following requirements:Please note: Outlook installed from the Microsoft Store is not compatible with the HubSpot Sales Office 365 add-in. You may need to contact your IT team for this. First, check to see if your email is being encrypted. Try closing Outlook and reopening it.If the add-in is enabled in your main Outlook inbox ribbon but grayed out in your Outlook message ribbon, try the steps below: Adobe flash player for mac os x yosemite free downloadIn the dialog box that appears, you’ll be asked to select the Repair mode. Locate and click the Outlook or Microsoft Office program, then click Modify or Change. Search for and select Uninstall a program or Add or remove programs. Connect your primary email address to the add-in instead of your alias.With your primary email address connected, Outlook should allow you to continue using the alias and the inbox connection loop should end. Follow these instructions to modify your profile in Outlook, and update your current email address to your primary email address. If you’re not sure what your primary email address is, check with your IT team.Once you understand what your primary email address is: For example, if you have an email alias account of but your primary email address is you should connect with. When you install the Office 365 add-in and you’re prompted to sign in, you must sign in with your primary email address. Although Office allows you to sign in with an alias, you can only connect your primary email inbox account to HubSpot. Your inbox hasn't been connected. Clear the Prevent cross-site tracking checkbox.There are several reasons why your email may not have been tracked when using the Office 365 add-in: At the top of the screen in the menu bar, click Safari > Preferences. This is caused by security settings on Safari, which you can update following the steps below: Outlook 2016 Show Email In Read Pane How To Pin TheIf you're using an Outlook desktop account on a PC or Mac, click Sales Tools in the Outlook message ribbon. Learn how to pin the add-in open in your inbox, or to open the add-in: The add-in must be open in order for the email to be tracked. The add-in wasn't open when the email was sent. ![]() If your add-in isn't functioning as expected, these logs help the support team take a closer look into what's happening with the add-in. When the add-in is installed it stores information in report logs. Turn off all other add-ins installed in Outlook, then temporarily turn off any security programs to see if tracking resumes.When working with HubSpot support to troubleshoot the O365 add-in you may be asked to provide debug logs. Tracking is turned off because there is a conflict with another add-in or security software. You'll need to check the box for each email you'd like to track. To send the logs to the support specialist you’re working with, enter their email address in the To field, then click Send. This will populate the debug log content in the email compose window and populate the To field with a default email address. Select Need more help?, then click Send debug logs. In the panel on the right, scroll to the More section, then click Add-in settings. In the bottom right of your email composition window, click the HubSpot sprocket icon.
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